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AEDDelivery/Shipping Policy
DELIVERY CHARGES AND TIMES
We cooperate with international package for free shipping (7-20 Business days) , UPS, DHL, FedEx and other international express for extra charge (4-10 Business days).
*This doesn’t include our 1-3 day processing time.
Where do we ship the products?
We ship from China and ship to the countries below for Free in 7-20 Business days:
|
Continent |
Country |
|
North America |
USA / Canada / Mexico |
|
Asia |
Japan / Korea / Vietnam / Singapore / Malaysia / Thailand / Taiwan |
|
Philippines / Cambodia /Indonesia / India |
|
|
Turkey / Bangladesh |
|
|
Israel / UAE |
|
|
Pakistan |
|
|
Oceania |
Australia |
|
New Zealand |
|
|
Europe |
UK / Germany / France / Italy / Spain / Netherlands / Russia Poland / Sweden / Belgium / Denmark / Hungary / Ireland / Switzerland / Austria |
|
Finland / Bulgaria / Portugal |
|
|
South America |
Brazil / Colombia / Peru |
|
Chile / Uruguay |
|
|
Africa |
Nigeria / Morocco |
|
South Africa |
WORLDWIDE
- All other countries and territories not mentioned above, excluding Cuba, Crimea, Iran, North Korea, and Syria, as Shipping company doesn't ship to these destinations.
The above lists of countries may change periodically.
Multiple Bookings / Orders
The multiple booking/orders/shipments may result in multiple postings to the cardholder’s monthly statement.
Customs Fees
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Your Order Tracking information
- You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
- In case of delay of receiving at the expected time, you can email us directly at ozuko@ozuko-bag.com .
*Logistics tracking website https://www.17track.net
NOTE: You may experience some delays in our deliveries due to COVID-19 imposed restrictions from different parts of the world. However, we will try our best to let your orders arrived on time at your doorstep.
If you have any other questions, please contact us and we will do our best to help you out.